J Creek Electric, LLC
J Creek Electric, LLC
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PRIVACY POLICY FOR SMS COMPLIANCE

Introduction (Effective Date: June 17, 2025)

At J Creek Electric, LLC, we respect your privacy and are committed to protecting your personal information. This policy outlines how we manage your data in relation to SMS communications, including your options to opt-in and opt-out of receiving messages.


  • Information We Collect


When you opt-in to receive SMS messages, we may collect the following personal information:


  • Your mobile phone number
  • Information related to the services we provide, such as your preferences, orders, or account information


  • Types Of Messages We Send

J Creek Electric,LLC provides electrical installation and repair for residential and new construction projects. We send messages promoting our products/services. We send standard notifications about customer purchases and also to help customers build a relationship with our business. We send messages answering customer questions and conversational messaging. We send notifications about the delivery status of our products/services. We send messages promoting our products/services.


  • Opt-In Process


By providing your mobile number and consenting to receive SMS communications, you agree to receive messages from us. These messages may include:


  • Promotional offers and updates
  • Account or service-related information
  • Transactional notifications such as order confirmations or shipping updates


  • Opt-Out Process


You have the right to opt-out of receiving SMS messages at any time. To do so, you can:


  • Reply "STOP" to any SMS message you receive from us
  • Use the unsubscribe link or instructions included in our messages
  • Update your preferences via your account settings on our website, if applicable
  • Once you opt-out, you will stop receiving promotional messages. However, you may still receive transactional messages that are necessary for our service (such as order updates).


  • Frequency of SMS Messages


The frequency of SMS messages will vary based on your interactions with us. We aim to send messages only when necessary and relevant, but the frequency may depend on your preferences or transactions.


  • Data Security


We take measures to protect your personal data, including your phone number, from unauthorized access or misuse. However, no transmission of data over the internet or through SMS is completely secure, and while we work to protect your information, we cannot guarantee its absolute security.


  • Third-Party Service Providers


We do do not submit or share your information with any third party services. Your personal information is only used for communication and business purposes between you and J Creek Electric, LLC.


  • Data Sharing


Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.


  • Messaging Terms and Conditions


By providing your phone number and agreeing to receive texts, you consent to receive text messages from J Creek Electric, LLC, from 828-356-5561 regarding account notification, customer care, delivery notification, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 828-356-5561 or contact@jcreekelectric.com. Mobile opt-in information is never shared with third parties.


  • Your Rights


You have the right to:


  • Request access to the information we hold about you
  • Update or correct your personal information
  • Request the deletion of your personal data
  • Contact us if you have any concerns regarding your SMS preferences or data


  • Contact Information


If you have any questions regarding this policy or wish to manage your SMS communication preferences, please contact us at:

J Creek Electric, LLC
3204 Jonathan Creek Rd, Waynesville, NC 28785

contact@jcreekelectric.com

828-356-5561


  • Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the "Effective Date" listed above. Please check periodically for any updates

Copyright © 2025 J Creek Electric, LLC - All Rights Reserved.

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